Testimonials

Although evaluating these characteristics is subjective, we have senior security personnel who can evaluate candidates with respect to these criteria. We then interview candidates to gauge the extent and depth of their experience, their ability to communicate their qualifications, and their ability to discuss security issues. We give them hypothetical situations and ask them to explain their understanding of “best practices” in dealing with those situations. For each series of interviews, candidates are ranked by these criteria. Only the highly placed candidates are further considered for selection.

All HAWA Security, personnel must be individuals of unquestionable integrity. They were screened by a process that examines employment stability, verifies references that vouch for their ability to work with others, and take direction. Our guards pass the Internal Test and are capable of oral and written communication skills, using the English Language. We recruit graduates of law enforcement and individuals with military security experience.

Our officers are trained how physical security applications work, beyond stationary post and roving patrol duties. They have been taught to use their powers of observation and report all potential security threats as well as safety hazards. HAWA Security, Inc. maintains high professional standards of competency, appearance, and integrity.

Background Checks

Employees who misrepresent their qualifications are a threat to security. Therefore, background checks are performed on all potential HAWA Security, personnel in addition to the required regional checks. All sources of information are verified and evaluated. Background checks are documented with appropriate certificates, two forms of Identification, transcripts and diplomas.

This documentation also includes the following when necessary:

Standard Forms, “Questionnaire for Public Trust Positions.”

Drug Screening Report

Standard Form, Certificate of Medical Examination

Letter or email printed verifications of employment

Copies of degrees, diplomas, or other educational verification

Three reference letters

Criminal History Report (people with domestic violence charges are automatically dismissed.

Driving Records (people with alcohol-related driving citations are summarily not hired)

Any purposeful misrepresentation of a credential or experience disqualifies a candidate. Any single verifiable negative reference, or more than one reference citing the same negative characteristic, is a basis for disqualification. Failure of any of the background checks is an automatic disqualification. Conviction of a felony, or a misdemeanor involving violence or trustworthiness, is an automatic disqualification. A poor credit record or driving record reflective irresponsibility and dishonesty could also be grounds for disqualification.

Retention

At HAWA Security, we recognize that turnover is the staple of the security industry. HAWA Security, strives to maintain a employee retention rate on all of our security contracts, a vast difference from our industry average turnover rate for guards at 300%. We retain our best people through fair compensation, the opportunity for development in the security profession, and our employee incentive program that rewards superior service with promotion, advancement, certificates, or other honors. Our quest for talent is ongoing and we never stop training, because in this industry one is never full.

Our President and our Director of Operations regularly visit each contract site, instilling a sense of belonging and teamwork, and fostering mutual respect. Our incentive program includes, monetary awards, individual recognition awards, and promotions from within. HAWA Security, rewards faithful, dedicated, trustworthy and loyal employees with promotions when they become available.

Employee Reward Program

HAWA Security, is a highly productive organization with an employee incentive program that rewards both the individual for contributions to the success of a project as well as members of a team. HAWA Security President is a avid reader and promotes p[rofessionalism within his organization. The company’s philosophy is that we can give the clients best value when we coordinate our activities to accomplish a common goal.

We believe that the “team concept” organizes people and fosters interdependence, cooperation and coordination among all levels of our organization.

In order to promote everlasting customer service, HAWA Security, incentive program is also designed to promote safety in a dangerous work environment, motivate people to be the best that they can be and encourages team members to produce noticeable results. HAWA Security, recognizes employees for a job well done. Therefore, HAWA Security, developed a way to recognize both the accomplishments of the team and the individual.

Our incentive program includes:

Monetary Awards: Monetary awards are given for measurable accomplishments. These awards have been given to guards who perform in improving communication, team spirit, and customer service. These awards are also given for overtime control, low turnover, perfect attendance, excellent customer service, and excellent appearance. Awards are given out throughout the year and at Christmas. We have found that monetary awards improved communication, team spirit, customer service, and develop trust between the corporate management and the guards. We also provide christmas party for our officers children and wives.

Individual Recognition Awards: We specifically give certificates of recognition for Officer of the Month, Officer of the Quarter, and Officer of the Year. We give certificates for Supervisor of the Month, Supervisor of the Quarter and Supervisor of the Year. These awards are given for overtime control, low turnover, and timely submissions of reports, perfect attendance, excellent customer service, and excellent appearance.

Promotions from within: HAWA Security, believes that it is only fair to reward the faithful, dedicated, trustworthy and loyal employees with promotions when they become available. We seldom hire senior managers from outside the organization, unless the person has the education, training, background and experience necessary to improve the service to our clients. Since HAWA Security, Inc. is constantly being awarded new contracts we place our proven people in new key positions.

Requirements:

High School/GED

Working Telephone where you can be reached.( if possible)

Previous Employment References.

No Criminal Record

Drug Free

Ability to stand for sustained periods of time.

Ability to walk extended distances and climb stairs.

Ability to read and write instructions, forms and other written material.

Ability to converse orally and utilize standard telephones and two-way radios to receive and communicate information to staff and customers

What is a Security Officer

Security guards, also called security officers, patrol and inspect property to protect against fire, theft, vandalism, terrorism, and illegal activity. These workers protect their employer’s investment, enforce laws on the property, and deter criminal activity and other problems. They use radio and telephone communications to call for assistance from police, fire, or emergency medical services as the situation dictates. Security guards write comprehensive reports outlining their observations and activities during their assigned shift. They also may interview witnesses or victims, prepare case reports, and testify in court.

Although all security guards perform many of the same duties, their specific tasks depend on whether they work in a “static” security position or on a mobile patrol. Guards assigned to static security positions usually stay at one location for a specified length of time. These guards must become closely acquainted with the property and people associated with their station and must often monitor alarms and closed-circuit TV cameras. In contrast, guards assigned to mobile patrol drive or walk from one location to another and conduct security checks within an assigned geographical zone. They may detain or arrest criminal violators, answer service calls concerning criminal activity or problems, and issue traffic violation warnings.

The security guard’s job responsibilities also vary with the size, type, and location of the employer. In department stores, guards protect people, records, merchandise, money, and equipment. They often work with undercover store detectives to prevent theft by customers or employees, and help apprehend shoplifting suspects prior to the arrival of the police. Some shopping centers and theaters have officers who patrol their parking lots to deter car thefts and robberies. In office buildings, banks, and hospitals, guards maintain order and protect the institution’s customers, staff and property. At air, sea, and rail terminals and other transportation facilities, guards protect people, freight, property, and equipment. Using metal detectors and high-tech equipment, they may screen passengers and visitors for weapons and explosives, ensure that nothing is stolen while a vehicle is being loaded or unloaded, and watch for fires and criminals.

Guards who work in public buildings such as museums or art galleries protect paintings and exhibits by inspecting people and packages entering and leaving the building. In factories, laboratories, government buildings, data processing centers, and military bases, security officers protect information, products, computer codes, and defense secrets and check the credentials of people and vehicles entering and leaving the premises. Guards working at universities, parks, and sports stadiums perform crowd control, supervise parking and seating, and direct traffic. Security guards stationed at the entrance to bars and nightclubs, prevent access by minors, collect cover charges at the door, maintain order among customers, and protect patrons and property.

Armored car guards protect money and valuables during transit. In addition, they protect individuals responsible for making commercial bank deposits from theft or injury. They pick up money or other valuables from businesses to transport to another location. Carrying money between the truck and the business can be extremely hazardous. As a result, armored car guards usually wear bulletproof vests.

Gaming surveillance officers, also known as surveillance agents, and gaming investigators act as security agents for casino managers and patrons. Using primarily audio and video equipment in an observation room, they observe casino operations for irregular activities, such as cheating or theft, and monitor compliance to rules, regulations and laws. They maintain and organize recordings from security cameras as they are sometimes used as evidence in police investigations. Some casinos use a catwalk over one-way mirrors located above the casino floor to augment electronic surveillance equipment. Surveillance agents occasionally leave the surveillance room and walk the casino floor.

All security officers must show good judgment and common sense, follow directions, testify accurately in court, and follow company policy and guidelines. In an emergency, they must be able to take charge and direct others to safety. In larger organizations, a security manager might oversee a group of security officers. In smaller organizations, however, a single worker may be solely responsible for all security.

Work environment. Most security guards and gaming surveillance officers spend considerable time on their feet, either assigned to a specific post or patrolling buildings and grounds. Guards may be stationed at a guard desk inside a building to monitor electronic security and surveillance devices or to check the credentials of people entering or leaving the premises. They also may be stationed at a guardhouse outside the entrance to a gated facility or community and may use a portable radio or cellular telephone to be in constant contact with a central station. The work usually is routine, but guards must be constantly alert for threats to themselves and the property they are protecting. Guards who work during the day may have a great deal of contact with other employees and the public. Gaming surveillance officers often work behind a bank of monitors controlling numerous cameras in a casino and thus can develop eyestrain.

Guards usually work shifts of 8 hours or longer for 40 hours per week and are often on call in case of an emergency. Some employers offer three shifts, and guards rotate to divide daytime, weekend, and holiday work equally. Guards usually eat on the job instead of taking a regular break away from the site. Some guards worked part time, and some held a second job as a guard to supplement their primary earnings.

Working with HAWA

Drug Screening:

HAWA Security is a drug free company and drug screening is a condition of the employment application process. In addition it is required of all guard applicants by the licensing authority. In situations where an employee demonstrates aberrant behavior which provides the basis for reasonable suspicion the project manager, or supervisor will contact the Quality Assurance Supervisor requesting the individual be taken to the nearest medical facility to submit to a drug screen. The post will be covered by an officer called in to assume the post. During non-business hours the employee in question will be relieved of duties and instructed to report to the testing facility.

Failure to comply will result in immediate suspension pending the outcome of the investigation. The provisions of this policy are covered in the HAWA Security Company Policies and procedures training all new hire receive prior to be assigned to any HAWA Security contract. If the results return negative than the company will pay for the testing, if they return positive than the cost will be incurred by that officer, and the administrative process continues. Additional testing on a random frequency is performed quarterly and all employees managers and supervisors are required to participate in the program.

Dress Code

The Company additionally believes that image is certainly a major part of the security guard services. A well dressed, properly uniformed security officer, dressed in a clean and pressed uniform, with all the insignia, worn with pride will deter, delay, or deny criminal activity. In addition to command presence, HAWA Security, believes that a polite, courteous, and well-proportioned security officer projects a favorable image to the public, and a good reflection for the client.

HAWA Security, insists on shined shoes, pressed slacks, clean and pressed shirts, belt, and a necktie when wearing long sleeves. We understand a sharp officer, exhibiting command appearance projects an image that should be able to deny or deter criminal activity. That’s why HAWA Security, issues one of the finest uniforms in the industry. The professional appearance of our officers aids in providing visitor assistance and fosters a sense of security.

Quality Assurance

HAWA Security has developed a program that assists our Quality Assurance Specialists, and ensures that the appearance and suitability of our officers meets your standards. Our Inspectors carry an inspection checklist with them that they use weekly to inspect the guards. The checklist ask questions pertaining to attendance, appearance, uniforms, equipment, radios, sign-in logs, guard licenses, firearms, flashlights, gun cleaning kits, post orders, notification lists, the protective force mission statement, and personnel issues.

Examples of questions on the checklist include the following:

Attendance: Are the officers on time? Are they performing their duties in an orderly and professional manner? Are all posts manned?

Appearance: The Inspectors check the officer’s overall appearance to include hair, beards, excessive make-up, shined shoes, clean and pressed shirts, and properly fitting uniforms.

Equipment: It is important that all equipment is in serviceable condition, especially radios. The Inspectors check for spare batteries, and radio chargers. They also check weapons to ensure that they are functioning properly, and that all logs are properly completed.

Discipline

HAWA Security has a program of “progressive discipline.” Progressive discipline is a 4-step program that starts the corrective action with first being a documented verbal warning. Second infraction for the same rule violation is followed up with a written warning. A third offense results in a suspension, and a fourth offense results in termination.

There are also dischargeable offenses in which an employee is terminated immediately. In these cases, progressive discipline is not utilized. These offenses include employee theft, falsifying documents, time sheet fraud, drug use, work place violence (fighting), misuse of defence weapons, sexual misconduct, gambling, insubordination and failing to report without notice.

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